FAQ – Frequently asked Questions
Yes, every product includes usage and safety instructions.
We stock products from various professional pyrotechnic manufacturers and import brands.
Product availability is displayed directly on the website.
We use a secure payment gateway for all transactions. To access all available payment methods, please select “Credit Card / SEPA” during checkout.
Depending on your region and availability, the payment gateway may offer:
- Credit & Debit Cards
- PayPal
- SEPA Bank Transfer
- Additional payment methods
- Cryptocurrency payments
No with buying you confirm that you understand all the laws in your country
Store fireworks in a cool, dry place away from heat sources, moisture, and children.
Never attempt to relight a malfunctioning firework. Wait at least 15 minutes and follow local safety procedures.
Yes, all products comply with applicable safety standards and carry the required certifications and markings.
Yes, cryptocurrency payments are available through our payment gateway providers.
Yes, all transactions are securely processed through encrypted payment gateway systems to ensure maximum customer security and data protection.
We have warehouses in the EU, the UK, Switzerland, and the USA, and we deliver to all these locations.
Within the EU, most items are generally available everywhere. In the USA, occasional supply shortages may occur. If a product you wish to order is currently affected by such a shortage, this will be indicated on the product page.
About Pyronaut
We are Pyronaut, a dedicated team of Pyrofreaks from Europe, the UK, and the United States. Our journey began on forums years ago through our common obsession with fireworks and pyrotechnics. We started pursuing our vision by making shipping as easy as possible, just like Amazon but for BOOM 😉 Nowadays we sell all kinds of pyro around the globe to our fellow pyromaniacs ^^. We are in direct contact with all the manufacturers and try out each product extensively, so no dropshipping BS.
The founding fathers
Jacob Williams – United Kingdom – jwilliams@pyronaut.store
Luca Makuch – Germany (EU) – lmakuch@pyronaut.store
Alex Brasik – Czechia (EU) – alex@pyronaut.store
Bill Neser – United States of America – bneser@pyronaut.store